Managed Services

BCPLAN provides Infrastructure components to YOU – our partner, to allow you to build your Managed Services in the most cost effective and efficient manner. By infrastructure we mean – tools, processes and people.

Planning – The key to being prepared in planning. We will assist in drafting a complete program that will cover People, Property, Communication and Information.
Monitoring – An important aspect of maintaining business continuity and reducing downtime is checking systems regularly; watching your business for changes and recognizing the vulnerabilities of your business.
Protecting – Whether its through Insurance, a Firewall or a Alarm, every business looks at different at different ways of protecting their assets, people and customers. We work with your company to address these within our Plan and Process.
Saving – No matter what your plan or preparation, sometimes it is not enough. Having a crisis management group in your corner, ready to restore your office, your network is a big part of who we are at BCPLAN LLC.
The Team – Putting it all together requires a great team. We have experts who have worked in the
disaster recovery, the technolgy services, legal, accounting and insurance.
With the increasing move towards the Real Time Enterprise and 24 x 7 business hours, and customer loyalty at an all-time low, the importance of a practical and effective business continuity plan has never been greater.

Our  platform provides a comprehensive hosted environment with tools for desktop management, server & network monitoring, an Advanced Scripting engine, a reporting engine and a ticketing system. There is no need for you to add servers and redundant infrastructure at your support center.

We also provide a 600+ person fully trained Network-Operations-Center (NOC) support that compliments your efforts in providing proactive IT infrastructure management services in the marketplace. With over 3 years of NOC support experience and many sites under management, our team provides unparalleled level of 24×7 support- giving IT Service Providers an edge over their competition. With matured processes in place, the our NOC is well poised to scale and provide on-demand back end support when you need it most.

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Dansette